Password reset

Step 1.

Click on the forgotten my password option.

Step 2.

Enter your DCU email address and then the characters in the picture.

Step 3.

Choose the Email my alternative email address and click on the blue Email button.

Step 4.

Open your alternative email account to retrieve the code, search for the following: Microsoft on behalf of Dublin City University.

Step 5.

Enter the code that was sent to your alternate email address and click on the Next button.

Step 6.

Choose to Approve notification on my autenticator app and click on the bluce Send Notification button.

Step 7.

Open your authenticator app and enter the 2 digit code displayed on the screen and click yes.

Step 8.

Enter your new password (NOTE Password length is between 14 and 25 characters long
At least one character is A-Z
At least one character is a-z
At least one character is one of the following: @#$%^&*–_!+=[]{}|:‘,.?/`~”()
All characters must be in the following list A-Z a-z 0-9 @#$%^&*–_!+=[]{}|:‘,.?/`~”() )  and then re-enter to confirm.

Click on the blue Finish button to complete the password reset process.