Set Up Your New Staff Account and Multi-Factor Authentication (MFA)

This guide helps new Dublin City University (DCU) staff members activate their accounts and configure Multi-Factor Authentication (MFA). Digital Technology Solutions (DTS) manages the security of your account to support institutional resilience and a secure digital environment.

Prerequisites: What to Expect First

The DCU People team must first provision your account. They will send a notification email to your personal email address containing your initial login credentials.

You can view the DCU People Website for further details.

Activate Your Account

Follow these steps to complete the activation sequence for your DCU account:

1. Open the activation email received from the DCU People team in your personal email inbox.

2. Select the account activation link provided within the email text to access the password reset system.

3. Enter your Post Number (for example, xxxxxx-x) and your Staff ID number when prompted. These details are issued directly by HR.

4. Define a new, secure password adhering to standard complexity requirements.

5. Your finalised DCU account details will render on the confirmation page.

Configure Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) protects your identity and preserves infrastructural security. You can install and activate your MFA protocols immediately following account validation.

Getting Your Staff ID Card

Staff ID Cards are issued daily at DCU Main Reception  between the following times:

9:00am - 5:00pm

ID Card requirements for new members of Staff

New staff upload their own photo to their Core (People XD) Portal page and contact Reception via the DCU People Helpdesk quoting their eight digit staff ID number to request printing of their staff ID card.

If you still need help, you can submit a support request through DCU Help and our support team will be happy to assist you.

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